Welcome to Government Excellence 2071 website.
Global Excellence FZCO (“we”, “us”, or “Our”) respects the privacy rights of its users and understands the importance of protecting and handling information collected about you in accordance with both the law and best practice. This Privacy Notice has been composed for providing you with the information that you are entitled to (in case you are a private person, i.e. a data subject) according to Article 13 and Article 14 of EU General Data Protection Regulation, i.e., Regulation (EU) 2016/679 (“GDPR”), the UAE Articles 378 (as amended) and 379 which provides that it is a criminal offence to publish personal data which relates to an individual's private or family life.
Global Excellence FZCO is the owner of www.govexcellence2071.com is a platform that supports government initiatives by providing guidance on global best practices in areas including digital transformation, innovation, government communication, and more.
We may collect or obtain Personal Data about you, and this information may be stored or processed within the UAE Region through the following methods:
- directly from you (e.g., where you contact us); in the course of our relationship with you (e.g., if you make a purchase);
- when you visit our website; when you sign-in or sign up to use any part of the Services;
We may also receive Personal Information about you from third parties.
For data collection methods as described by Global Excellence FZCO in these privacy statement the following examples of uses of this Personal Information may be used for:
- Provision of Services to you
- Offering and Improving the website
- User Engagement
- Lead Generation
- Legal Compliance
We collect, process and use personal data (in accordance with the definitions of the European General Data Protection Regulation (GDPR), and the UAE Articles 378 (as amended) and 379 which explains that it is a criminal offence to publish personal data which relates to an individual's private or family life. Personal data means any information that enables us to identify you, directly or indirectly, such as name, e-mail, address, telephone number, any form of identification number, or one or more factors specific to you or your beneficiary's identity.
We are committed to complying with applicable data protection laws and will ensure that personal data is:
- Used lawfully, fairly and in a transparent way;
- Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes;
- Relevant to the purposes we have told you about and limited only to those purposes;
- Accurate and kept up to date;
- Kept only as long as necessary for the purposes we have told you about;
We receive personal information about you that you give to us, that we collect from your use of our Site and social media pages and that we obtain from other sources. We only collect personal information which we need and that is relevant for the purposes for which we intend to use it.
- Personal Identifiable Information (PII). We acquire PII that may include, in specific contexts, your Full name, and nationality, gender, phone number, home address, and e-mail.
- Financial Information: Bank account information, payment card primary account number (PAN), billing information.
- Sensitive PII: Information about the transactions you make on our Services, such as the names, mobile number, e-mail address, and other information about the directly connected accounts to your account, which are attracted to our service by you.
- Correspondence: Survey responses, the information provided to our support team or user research team.
Non-personal information refers to information that, by itself, does not identify you as a specific individual (e.g., demographic information or web site visitations). Government Excellence 2071 may collect non-personal information through any of the methods discussed above, as well as automatically through the use of industry-standard technologies described further below.
While you visit the Government Excellence 2071 site and decide not to register an account on the website. Our website or its third-party service providers may still collect non-personal information about your use of the website (e.g., Your internet browser, operating system, IP address, connection speed, and the domain name of your internet service provider). The following methods may gather such information:
- Cookies. Cookies, including local shared objects, are small pieces of information that are stored by your browser on your device's hard drive, which works by assigning to your computer a unique number that has no meaning outside of the Government Excellence 2071 site. Cookies do not generally contain any personal information. Most web browsers automatically accept cookies, but you can usually configure your browser to prevent this. Not taking cookies may make certain features of the Government Excellence 2071 materials unavailable to you.
- IP address. You may visit many areas of the Government Excellence 2071 site anonymously without the need to become a registered user. Even in such cases, Government Excellence 2071 may collect IP addresses automatically. An IP address is a number that is automatically assigned to your computer whenever you begin services with an internet services provider. Each time you access the Government Excellence 2071 site and each time you request one of Government Excellence 2071' pages, the server logs your IP address.
- Beacons. Beacons are small pieces of data embedded in web pages and e-mails. Government Excellence 2071 may use these technical methods in html e-mails that Government Excellence 2071 sends to users to determine whether they have opened those e-mails or clicked on links in those e-mails.
You may submit data to us for limited purposes such as requesting customer support, answering a questionnaire, participating in a study, entering contests or sweepstakes, or signing up to receive communications from another user or us.
We receive and store certain types of information automatically, such as whenever you interact with or use the Government Excellence 2071 website. This information helps us address customer support issues, improve the performance of the Government Excellence 2071 website, providing you with a streamlined and personalized experience, and protect your account from fraud by detecting unauthorized access. Information collected automatically includes:
- Online Identifiers: Geo location/tracking details, browser fingerprint, operating system, browser name, and version, or personal IP addresses.
- Usage Data: Authentication data, security questions, click-stream data, public social networking posts, and other data collected via cookies and similar technologies.
For example, we may automatically receive and record the following information on our server logs:
- How you came to and used the Government Excellence 2071 website;
- Device type and unique device identification numbers;
- Device event information (such as crashes, system activity, and hardware settings, browser type, browser language, the date and time of your request and referral URL);
- How your device interacts with Government Excellence 2071 website and Services, including pages accessed and links clicked;
- Broad geographic location (e.g., country or city-level area); and
- Other technical data collected through cookies, pixel tags, and other similar technologies that uniquely identify your browser.
We may also use identifiers to recognize you when you access our website via an external link, such as a link appearing on a third party site
We may use your data for the following purposes:
- Identification and authentication: to register and set you up as a member on our Site;
- Communicating with you: we use your data when we communicate with you (e.g., when we respond to customer support or other inquiry).
- Improving our services: we use your data to understand how you use our services and how we can improve them. In general, we analyze aggregated data rather than specific user data. We may, however, need to analyze a particular case to address a problem (e.g., a bug that affects only a few accounts).
- Customizing your experience: we use your data to personalize the service to you. May include remembering your preferences for language or volume or displaying site that you might enjoy, based upon your viewing choices.
- To ensure network and data security: We process your personal information to enhance security, monitor and verify identity or service access, combat spam or other malware or security risks, and to comply with applicable security laws and regulations. The threat landscape on the internet is continuously evolving, which makes it more critical than ever that we have accurate and up-to-date information about your use of Government Excellence 2071 Services.
- Marketing and advertising: we use your data to display ads and send you offers. We may also use your data in delivering third-party advertisements to you. These may include "targeted ads" based upon your activities.
- Exercising our rights: Where reasonably necessary, we use your data to exercise our legal rights and prevent abuse of our service. For example, we may use your data to detect and prevent fraud, spam, or content that violates our terms of service.
- Legal compliance: we use your data where we are legally required to do so. For example, we may need to gather your data to respond to a subpoena or court order.
- Protecting your information: where appropriate, we may anonymize, backup, and delete specific data.
- For research and development: We process your personal information to understand better the way you use and interact with Government Excellence 2071' Services. Also, we use such information to customize and improve Government Excellence 2071 features and the content and layout of our site and applications, and to develop new services.
We may use algorithms and other automated means to implement any of the above.
We share data with third parties as follows: With your consent, we may share your data with third parties where we have obtained your express permission to do so. You may revoke these consents.
- Authorized vendors: We may share your data with third-party vendors that help us operate our website, process payments, and deliver our services and also comply with your instructions and our contractual obligations. These include payment processors, content delivery networks (CDNs), cloud-based hosting services, monitoring services, e-mail service providers, quality assurance and testing vendors, fraud and abuse prevention vendors, customer relations management (CRM), vendors
- Advertising: We may share your data with advertising companies to display relevant ads to you. Unless you expressly agree, we will not share or sell your name, e-mail address, or physical address with such persons.
- Analytics: We may share your data with persons who provide analytics showing how customers are using our services.
- Certain legal obligations: we may share your data where we believe disclosure is necessary to comply with a legal obligation or in connection with a corporate transaction.
Do Not Track ("DNT") is a privacy preference that users can set in specific web browsers and devices. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.
As noted above, you may limit advertising tracking using advertising identifiers through your device's privacy settings.
The online advertising industry also provides websites from which you may opt-out of receiving targeted ads from our data partners and our other advertising partners that participate in self-regulatory programs. You can access these, and also learn more about targeted advertising and consumer choice and privacy, at http://www.networkadvertising.org/managing/opt_out.asp, or and http://www.aboutads.info/choices/.
Legal Bases for Processing your Information:
For individuals who reside in the European Economic Area, data collected from you may be transferred or processed in the United Arab Emirates (Collectively "EEA Residents"). At the time their data is collected, we rely on legal bases for processing your information under Article6 of the EU General Data Protection Regulation ("GDPR"). We generally only process your data where we are required to, where the processing is necessary to perform any contracts we entered with you (or to take steps at your request before entering into a contract with you). For our legitimate interests to operate our business or to protect the Government Excellence 2071 site or your property, rights, or safety, or where we have obtained your consent to do so.
Shine the Light (For California Citizens) CCPA
California’s “Shine the Light” law permits customers in California to request certain details about how certain types of their information are shared with third parties and, in some cases, affiliates, for those third parties’ and affiliates’ own direct marketing purposes. Under the law, a business should either provide California customers certain information upon request or permit California customers to opt out of this type of sharing.
To exercise a Shine the Light request, please contact us. You must put the statement “Your California Privacy Rights” in the body of your request, as well as your name, street address, city, state, and zip code. In the body of your request, please provide enough information for us to determine if this applies to you. Please note that we will not accept inquiries via the telephone, email, and we are not responsible for notices that are not labelled or sent properly, or that do not have complete information.
Your Nevada Privacy Rights
If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us here or email us with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account.
We enable you to make numerous choices about your data: Below are the following data protection rights you have when you use our services.
- You may choose not to provide us with certain information.
- If you request access to your personal data we will confirm whether we hold your information and provide you with a copy, explaining how we process it and why, how long we store it for and your rights associated with it.
- If you request deletion of your personal information, we will erase it. Please do note that we will need to retain any information that we require to fulfil our legal obligations or to establish, exercise or defend a legal claim.
- You have the right to opt-out of Email marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you.
- Opting Out Of Messages from Us: To opt-out of any future promotional messages from us, you should unsubscribe in the body of the promotional message that was sent to you (found at the bottom of the email) or send an unsubscribe request to us. We will process your request within a reasonable time after receipt.
- Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
- You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact us and we will send you a link or our data protection officer address.
Government Excellence 2071 complies with both the Children's Online Privacy Protection Regulation, concerning EU data subjects, with GDPR. We do not knowingly request to collect personal information required for the Government Excellence 2071 user account from any person under the age of 18. Please notify us if you know of any individuals under the age of 18 using our website so we can take action to prevent access to our Services.
If you are an individual in the European economic area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EU laws. The legal bases depend on the services you use and how you use them. These means we collect and use your information only where:
- We need it to provide you the services, including to operate the process your orders, provide customer support and personalized features and to protect the safety and security of the services;
- It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the services and to protect our legal rights and interests;
- You give us consent to do so for a specific purpose; or
- We need to process your data to comply with a legal obligation.
If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your information because a third party (e.g. your employer) or we have a legitimate interest to do so, you have the right to object to that use though, in some cases, and this may mean no longer using the services
The GovExcellence2071.com contents may contain links to third parties who may collect personal information and non-personal information directly from you. Additionally, Government Excellence 2071 may use third parties to provide components of the Government Excellence 2071 contents. In either case, such third parties may have separate privacy policies and data collection practices, independent of Government Excellence 2071. Government Excellence 2071: (a) has no responsibility or liability for these independent policies or actions; (b) is not responsible for the privacy practices or the content of such site, and (c) does not make any warranties or representations about the materials, products or services offered on such website or the security of any information you provide to them
Various third parties have developed signals or other mechanisms for the expression of consumer choice regarding the collection of information about an individual consumer's online activities over time and across third-party web sites or online services (e.g., browser do not track signals). Currently, Government Excellence 2071 do not monitor or take any action concerning these signals or other mechanisms.
We are committed to maintaining the security of your data. And have measures in place to protect against the loss, misuse, and alteration of the data under our control. We employ modern and secure techniques to protect our systems from intrusion by unauthorized individuals, and we regularly upgrade our security as better methods become available. Our data centers and those of our partners utilize new physical security measures to prevent unauthorized access to the facility. Also, all personal data protected in a location behind firewalls and other sophisticated security systems with limited (need-to-know) administrative access.
Please be aware that no security measures are perfect or impenetrable. Therefore, although we use industry-standard practices to protect your privacy, we cannot (and do not) guarantee the absolute security of personal data.
These apply only to natural persons residing in the European economic area (for this section only, "you" or "you're" shall be limited accordingly). It is Government Excellence 2071' policy to comply with the EU'S general data protection regulation (GDPR). Following the GDPR, we may transfer your personal information from your home country to the United States (or other countries) based upon the following legal frameworks:
- Legitimate business interests: We could not provide our services or comply with our obligations to you without transferring your personal information to the United States
- Consent: we may transfer your personal information when we receive your express, revocable consent.
We enable exercise of these rights primarily through our services (which we reserve the right to modify). We also fulfill our obligations in response to direct requests. We will endeavor to process applications within one month. Please note that we may not be able to comply with requests to the extent that they would cause us to violate any law or infringe any other person's rights. We reserve the right to request appropriate identification. We will process requests free of charge unless they impose an unreasonable cost on us.
If you have a request, complaint, or inquiry, please contact our data protection officer at the address listed below. We are committed to working with you to obtain a fair resolution of any issue. You also have the right to file a complaint with the supervisory data protection authority of your jurisdiction.
To learn more about our terms and conditions, please visit our Terms and Conditions page establishing the use, disclaimers, and limitations of liability governing the use of our website.